If you have any questions or concerns about our glass bottom boat dolphin tours that are not addressed below, please feel free to contact us!
Can we bring strollers?
Because of safety issues and space availability we do not allow strollers, infant carriers or car seats onboard the ship.
Can we bring our own coolers?
Coolers and drinks of any kind are not allowed to be carried on to the boat. We do provide a variety of alcoholic and nonalcoholic beverages available for purchase on the boat.
Can we swim with the dolphins?
We are only allowed to view the dolphins by law, swimming with and feeding them might upset their natural life style, but they do seem to enjoy the attention, and quite often come up to the boats to say hello.
How big are the glass panels? What can we see?
Each of our boats has four large glass panels, about the size of a door, mounted at the bottom of our hull, underneath the surface of the water. On our Gulf Coast snorkeling excursions, it is not uncommon to see schooling fish and rays, as well as other marine life as the snorkelers, gear up to hop into the water. On our glass bottom dolphin cruises, the panels offer a chance to view the dolphins under the water as they swim under the hull along with the boat. Sometimes the dolphins even enjoy peering back up through the glass just as curious as we are looking down into their world.
What are the boats like?
Our two glass bottom catamarans were custom built for us, and both are only a few years old and identical. These boats are of the most stable vessels for offshore use, having a twin hull and being constructed to be used in far worse conditions than they will ever see with us, makes them very safe indeed. Each vessel is USCG inspected on regular intervals, and meticulously maintained. Our crews are CPR/First Aid Certified and Drills are regularly conducted to keep them in a state of readiness. Professionalism is very important to us.
Will I get seasick?
It is unlikely. The waters in which we operate are generally very smooth, and the Catamaran hulls are very stable. If you think you might have a problem, the best thing to do is stop by and pick up some motion sickness medication from the dock shop in the marina, or a drug store and follow the recommendations on the box.
Where do we go to see the wild dolphins?
Throughout the day our local dolphin will be spotted traveling between the back bays of Perdido in the Orange Beach, Alabama, area, and off the Coast in the Gulf of Mexico. Our guests are our eyes, so you actually help us locate a pod once we are on a trip. Remember to bring your camera!
What other fun things can we do?
Here at Dolphins Down Under we provide daily dolphin tours, weekly snorkel adventures, island excursions, as well as sunrise and sunset cruises. If you have a special occasion or party you would like to bring on the boat we do have private charters available also. Besides our tour company at Caribe Marina, there are also fishing charters, pontoon boat rentals, coastal kayak excursions, jet ski rentals, a gift shop, and one of our favorite eats of the area, The Cobalt Restaurant.
How do reservations work?
We recommend reservations for each of the activities we offer, because it helps us better plan a smooth, fun excursion for you. Walk-ups are always welcome, but we cannot guarantee availability without reservations. To reserve, we simply need your basic information: Your name, cell phone, and credit card number. With this information, we hold your space and time just as an airline or hotel would. You can pay by a different method once you arrive at the dock, and your card is not charged until the trip has departed, if that is to be the method of payment. Our reservations do reserve a full deposit that is nonrefundable within 48 hours of the trip for your group, so if you need to reschedule, we will be happy to accommodate ahead of that. Our goal is your complete satisfaction, and we will work with you to enhance your experience.
When should we arrive for our tour?
Generally, for a dolphin tour, arriving 30 minutes before your scheduled departure is sufficient. If you are planning a snorkeling excursion, 45 minutes – 1 hour prior to your departure allows your party enough time to be fitted for your snorkeling gear and meet the crew.
What is your guarantee?
On our dolphin tours, we guarantee to find dolphin for you to see on your trip, or you can go on another trip absolutely free. Keep in mind that we do have about a 95% success rate of finding wild dolphins, and the trips are filled with other exciting sights as well, so no matter what you will enjoy yourself!
Will we see dolphins on the Island Excursion?
Probably so! Our vessels pass right through the areas we see dolphins the most, and we have yet to have an island excursion without a dolphin sighting.
What happens on a sunset tour?
You get the chance to watch the sun go down on the water and have a relaxing end to the day. You may also get the chance to see the dolphin and other sea life as they end there day as well.
With our new Marina, wheelchair accessibility is limited further than it was before. Please note that our parking lot is gravel, and there are a few stairs at the entrance that lead to the boat. We will do our best to accommodate all guests, but please keep this in mind!